Services Agreement
A Services Agreement defines the terms under which services are provided between a service provider and client. It covers scope of work, payment terms, deliverables, and liability provisions.
- 01Agreement Details
- 02Service Provider Details
- 03Client Details
- 04Service Details
- 05Term and Duration
- 06Performance Metrics
- 07Compensation
- 08Termination
- 09Jurisdiction
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About this document
What it is for, what UAE law expects and when to ask a lawyer instead.
What is a Service Agreement?
A Service Agreement is a commercial contract between a Service Provider (freelancer, agency, or company) and a Client. It outlines the terms of the professional relationship, ensuring both parties understand exactly what will be delivered and at what cost.
Unlike an employment contract, this agreement confirms an independent contractor status, providing flexibility while protecting against liability.
Why is it Crucial in the UAE?
For freelancers and agencies in the UAE, a clear Service Agreement is vital to record the transaction under the Civil Transactions Law (Federal Law No. 5 of 1985).
Without it, ensuring payment collection or resolving disputes over the quality of work becomes difficult, often leaving the provider without legal remedy.
What Crucial Information Does It Cover?
Our template ensures your Service Agreement leaves no room for ambiguity:
1. Scope of Work (SOW)
Detailed description of services, timelines, and specific deliverables to manage client expectations.
2. Payment Terms
Specifies fees, deposit requirements, payment schedules (e.g., 50% upfront), and late payment penalties.
3. Revisions & Approvals
Limits the number of revisions included to prevent 'scope creep' and endless feedback loops.
4. Indemnity & Liability
Limits the provider's liability for damages and ensures the client indemnifies against third-party claims.
Risks of Non-Compliance
Non-Payment
Without clear payment terms, chasing overdue invoices becomes a costly legal nightmare.
Scope Creep
Clients may demand extra work for free, eating into your profit margins if the scope isn't locked.
Misclassification
A weak contract may lead authorities to classify you as an employee, triggering benefit obligations.
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